Shipping & Returns
Natalie now offers FREE SHIPPING for all Australian orders. Express is $12 for Australian order. International shipping is a flat rate of $20.
Art prints A3 size and under are shipped flat between rigid boards. Larger prints are shipped rolled in a rigid mailing tube.
All prints will be shipped with Australian Post and include insurance covering the total cost of the order. In the unlikely event or a parcel being lost or damaged Natalie can't take any responsibility for third parties ie. Australia Post. Disputes must be taken up with the carrier.
Please be cautious when unrolling you piece from a mailing tube. To ensure no damage is done, carefully remove the print from the tube and let gravity do the work of unrolling it. DO NOT roll it back on itself and be very careful as fingerprints can leave permanent marks.
Returns & Exchanges
I am happy to accept exchanges (within a reasonable timeframe) however any additional postage costs are at the buyer's own expense.
Unfortunately I do not accept returns due to a change of mind.